|

Bill Payment Software With Your Business In Mind!





|
How to Add/Edit Customer Information

There is two
ways to access the add/edit customer information. First you can go
to the file menu and click on add/edit customer or just press the F4
button. The customer names can be sorted three different ways, by
clicking the tabs on the screen. First you can sort by last name,
just type the first letter of the last name and so on to bring up
the name you are looking for. Next is the customer number tab.
This tab put the customers in chronological order by the customer id
number. The last tab is the phone numbers; the customers without a
phone number will be first and then so on. To add a new customer
you can either press the insert key or just click the add customer
icon. This will bring up a screen with four tabs. The first tab is
the one you use to add a customer. The first field is the FIRST
name of the customer, last name, address, city, state, zip code,
phone, email, and date added. Use enter or tab to move through the
fields. The second tab on the screen is the notes tab. You can use
this tab for all the notes or important information that needs to be
recorded about that person. The account tab will show you all
accounts that customer has and last the payment tab will show all
payment made by that customer since they were added. After entering
all the information, you need to save the information. You can do
this two ways, first by selecting the save icon or second by just
pressing the alt key and s together. To edit a customer’s
information first pull up the add/edit customer screen by one of the
ways shown earlier. You can type the first couple of letters of the
last name to bring up the customer and by double clicking the name
you can open the screen with all their information. The tabs are
the same as when adding a customer. You can enter or tab down to
the field that needs to be changed or updated. The notes tab will
show you all notes that has been added about that customer, the
accounts tab will show all accounts that customer has paid on, along
with all the account numbers for that person. The payment tab will
show all payments made by that customer, including the dates and
amount paid. You can also add a new account to the customer from
the account tab. The payment tab also offers the options of making
a payment from that screen. Click the add payment icon on the
bottom of the screen. This will bring up the add payment screen,
but with all the customer information already added, so the only
thing to do on this screen is input the biller information, save,
and print.
|