
To
browse customer files, you can either go to the browse menu and
click on customer files or just simply press the F4 key. You
can look customers up three different ways. The first way to
look up customers is by their last name, second by customer
number, and the third way is phone number, both of the last two
options are in chronological order. You can select a customer
by double clicking on their file. The next screen will be the
customer information screen. In this screen you can change any
information, make or view notes, views all accounts that the
customer has on file, and view all payments made by the
customer. While viewing payments made by the customer, you can
click add new payment and it will pull up the new payment screen
but with the entire customer’s information already there. You
just have to add the biller information, account number, and
check number.
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